Thank you for shopping at Paanshala. We value your trust and satisfaction, and we strive to provide you with the best quality products and services. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our Return & Refund Policy.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your item must also have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact our Customer Service team at [email protected].

Damaged or Defective Items

In the unlikely event that your item arrives damaged or defective, please contact us immediately. We will work with you to arrange a return or replacement at no additional cost to you.

Exchanges

Unfortunately, we do not currently offer exchanges. If you need a different item, you will need to return the unwanted item and place a new order.

Please note that this is a sample Return & Refund Policy and should be customized to fit your specific business practices, local regulations, and circumstances. It’s recommended to consult legal professionals when creating or modifying policies for your ecommerce website.